Frequently Asked Questions


What file formats will I receive?

All logo packages come with the necessary file formats you will need to ensure your brand success across all platforms. These include: ai, eps, jpeg, pdf, gif and png file formats. Brand materials such as business cards and stationery will be delivered in print-ready pdf files for you to facilitate with a printer of your choosing. If you need printing assistance, I'd be happy to help. 

will I have an opportunity to request changes?

Yes, you are the best advocate for your business and during our in-depth branding discovery process we'll uncover what makes your business unique and discuss the visual presence it needs to reach the next level. Through this process, we'll have a clear vision going forward prior to the start of your design concepts. Once the design process is underway, you will receive three rounds of refinements. If additional edits are needed, an hourly rate will be applied.


Can I add additional print materials?

The Storyteller and Luxe package experiences were developed for those business owners needing a little extra stationery pieces to assist with the launch and marketing of their new brand. I encourage you to review those packages to see which stationery or social media items may suit you best! Don't see what you are looking for? No problem! I'd be happy to add and customize a design option for you.

how long is the branding process?

All packages start with an estimated completion timeline of 4 weeks and can fluctuate depending on the amount of time needed for client feedback and any necessary refinements. With that said, I encourage you to start your new brand journey at a time that works best for your business to ensure the efficiency of our work together.